top of page

Terms of Service

Last Updated: March 27, 2026

​

Please read these Terms of Service ("Terms") carefully before using the website or enrolling in any coaching program offered by Dominion Wellness Coaching, LLC ("Company", "We", "Us", or "Our"). By accessing our website or purchasing any service, You agree to be bound by these Terms.

 

1. About Our Services

Dominion Wellness Coaching, LLC offers health and wellness coaching services, including 1:1 coaching (Complete Wellness Program), group coaching (True to the Core Program), speaking engagements, and related educational resources (collectively, the "Services"). All Services are provided by Tracy Hess, Certified Intuitive Eating Counselor and health and life coach.

 

2. Not Medical or Clinical Services

OUR SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

 

Coaching is not therapy, counseling, psychotherapy, medical nutrition therapy, or clinical eating disorder treatment. Tracy Hess is a health and wellness coach, not a licensed therapist, licensed dietitian, or physician.

 

You should always seek the advice of your physician, registered dietitian, mental health professional, or other qualified healthcare provider before making changes to your diet, exercise, or health-related behaviors. Never disregard professional medical advice or delay seeking it because of anything you read on our website or discussed in a coaching session.

 

If you are experiencing a medical emergency, contact 911 or your local emergency services immediately.

 

3. Enrollment and Payment

3.1 Program Enrollment

Enrollment in any coaching program is confirmed upon receipt of full payment or completion of an agreed payment arrangement. By enrolling, You confirm that You are 18 years of age or older and legally capable of entering into a binding agreement.

 

3.2 Fees and Payment

All fees are stated at the time of purchase. Payment is processed securely through Stripe. By providing payment information, You authorize us to charge the applicable fees. You are responsible for any applicable taxes.

 

3.3 Refund and Cancellation Policy

1:1 Coaching (Complete Wellness Program):

  • Cancellations made at least 48 hours before a scheduled session will be rescheduled at no charge.

  • Cancellations made less than 48 hours before a scheduled session may be forfeited without refund.

  • Program deposits are non-refundable once coaching has commenced.

  • Requests for refunds on unused sessions will be considered on a case-by-case basis at the sole discretion of the Company.

 

Group Coaching (True to the Core Program):

  • Membership is month-to-month and billed on a recurring basis.

  • You may cancel your membership at any time with at least 7 days notice before your next billing date.

  • No partial refunds will be issued for unused days within a billing period.

 

Speaking Engagements:

  • Cancellations made more than 30 days before the event date will receive a full refund of any deposit paid.

  • Cancellations made 15-30 days before the event will forfeit 50% of the deposit.

  • Cancellations made less than 15 days before the event will forfeit the full deposit.

 

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information when enrolling and during coaching sessions.

  • Attend scheduled sessions on time or provide adequate notice of cancellation.

  • Engage honestly and openly in the coaching process.

  • Understand that results from coaching vary by individual and are not guaranteed.

  • Take full responsibility for your own decisions, health, and wellbeing.

 

5. Intellectual Property

All content on our website and in our programs — including written materials, worksheets, program frameworks, and resources — is the intellectual property of Dominion Wellness Coaching, LLC and is protected by copyright law. You may not reproduce, distribute, or share any program materials without prior written consent from the Company.

 

6. Confidentiality

We respect your privacy and the sensitive nature of health and wellness coaching. Information shared in coaching sessions is treated with confidentiality. However, confidentiality has limits: We are required to act if there is a reasonable belief of risk of harm to yourself or others, or as required by law.

 

For group coaching participants: You agree to maintain the confidentiality of other group members and not share personal information disclosed by other participants outside of the group setting.

 

7. Testimonials and Results

Testimonials and client stories shared on our website reflect individual experiences and are not guarantees of results. Wellness coaching outcomes vary significantly based on individual effort, commitment, circumstances, and other factors outside our control.

 

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DOMINION WELLNESS COACHING, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES OR WEBSITE.

 

Our total liability to You for any claim arising out of or related to these Terms or our Services shall not exceed the total amount paid by You to us in the three (3) months preceding the claim.

 

9. Indemnification

You agree to indemnify, defend, and hold harmless Dominion Wellness Coaching, LLC and its owner, Tracy Hess, from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of our Services or your violation of these Terms.

 

10. Website Use

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website. We reserve the right to terminate access to the website at our sole discretion.

 

Links to third-party websites are provided for convenience only. We are not responsible for the content, privacy practices, or policies of any third-party sites.

 

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our Services after any changes constitutes Your acceptance of the revised Terms.

 

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Chesterfield County, Virginia.

 

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

 

​

Coaching Disclaimer

Dominion Wellness Coaching, LLC — Effective March 27, 2026

​

Thank you for your interest in Dominion Wellness Coaching. Before working with us or using any content on this website, please read this Disclaimer carefully.

 

Coaching Is Not Therapy or Medical Treatment

Health and wellness coaching is a professional relationship that supports clients in setting and achieving personal wellness goals. Coaching is not psychotherapy, counseling, mental health treatment, medical nutrition therapy, or clinical eating disorder treatment.

 

Tracy Hess is a Certified Intuitive Eating Counselor and health and life coach. She is not a licensed therapist, licensed clinical social worker, psychologist, psychiatrist, registered dietitian, or physician. Coaching services provided by Dominion Wellness Coaching are not a substitute for and should not replace professional clinical care.

 

Eating Disorder and Mental Health Considerations

Some clients who seek intuitive eating or non-diet coaching may have a history of or be currently experiencing disordered eating, an eating disorder, depression, anxiety, trauma, or other mental health concerns. Coaching is not appropriate as a standalone treatment for clinical eating disorders such as anorexia nervosa, bulimia nervosa, binge eating disorder, or ARFID.

 

If you are currently under the care of a therapist, dietitian, physician, or other healthcare provider for an eating disorder or mental health condition, please consult with your care team before beginning coaching. Dominion Wellness Coaching may work collaboratively alongside your clinical team but does not replace it.

 

If at any time during coaching it becomes apparent that clinical support is needed, Tracy Hess reserves the right to refer you to an appropriate professional and, if necessary, to pause or discontinue coaching services.

 

No Guaranteed Results

Results from health and wellness coaching vary significantly from person to person. Testimonials and client stories shared on our website reflect individual experiences and are not a guarantee that you will achieve the same or similar outcomes. Your results will depend on many factors including your individual history, effort, commitment, and circumstances.

 

Health At Every Size® (HAES) and Intuitive Eating

Our coaching is rooted in the Health at Every Size® framework and intuitive eating principles. These approaches are evidence-informed but are not universally accepted by all healthcare providers or institutions. We encourage you to have open conversations with your healthcare team about any changes to your health behaviors.

 

HAES® is a registered trademark of the Association for Size Diversity and Health (ASDAH). Use of this term reflects our alignment with its principles, not an official affiliation or endorsement by ASDAH.

 

Website Content

The content on our website — including blog posts, resources, downloads, and program descriptions — is provided for general informational and educational purposes only. It is not intended as medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making changes to your diet, exercise routine, or health-related behaviors.

 

Emergency Situations

If you are experiencing a medical or psychiatric emergency, please call 911 or your local emergency services immediately. If you are in crisis related to an eating disorder or mental health, please contact the appropriate crisis resources:

  • National Eating Disorders Association (NEDA) Helpline: 1-800-931-2237

  • Crisis Text Line: Text "NEDA" to 741741

  • 988 Suicide & Crisis Lifeline: Call or text 988

 

Questions

If you have any questions about this Disclaimer or our coaching approach, please reach out:

​

bottom of page